Saturday, August 25, 2007

Yesterday my wife's powerbook suddenly decided to not let her launch Mail. She was confronted with the error message, "mail cannot update your mailboxes because your home directory is full". I'd never come across this message before in the 5 or 6 years that I have been using OS X so I turned to Google's wisdom to help me fix the problem. It didn't take me long to come across the fix for this error on Hawkwings.net which by the way is a very useful site for tips and tricks on Apple mail.

Now the basic fix is mentioned here which involves removing the 'Envelope index' file from your ~/Library/Mail folder however this didn't fix the problem. I then read the comments and found a message from 'Anne', she explained that simply removing the 'Envelope index' file wasn't enough and she needed to also remove the 'Envelope index journal' file in the same directory. I tried this, opened Mail, let the import run and hey presto! Back up and running.

I thought this was worth sharing in case others didn't take the time to scan the comments on Hawkwings' site.

Jon 10:00 PM Permalink